"Digital Opinion provided great planning, flexibility and preparation in getting to know our business. They delivered great responsive and tailored support as promised, while at the same time offering firm expert guidance."

Neil Tune, UK HR Director, Fitness First Clubs Limited

"Digital Opinion are trusted partners to the business, providing tools to collect valuable employee data and the insight to help us understand and act on it. Mark in particular provides us with appropriate challenge and useful external context."

Matt Flury, Head of Management Development at Allied Milling and Baking

What we do

We advise companies on how to maximise engagement. We help them to understand how engagement impacts key business metrics such as customer satisfaction, sales and profitability and we guide them in aligning employee attitudes and behaviours with the needs of the business.

Our engagement practice covers three broad areas:

Measurement: We offer a range of quantitative and qualitative research approaches including employee and customer engagement surveys, joiners and leavers' surveys, and 360 feedback programmes.
Insight: We provide expert insight based on key driver, linkage and benchmark analyses, and we pinpoint the actions companies need to take to raise and sustain engagement and drive performance.
Action: We guide them in the design and execution of action plans and engagement initiatives and, as strategic partners, provide year-round support and reinforcement.

In these ways we help companies to unlock their real potential and drive measurable improvement.