Technical Support

If you are having a problem accessing one of our questionnaires, or if you have any questions or concerns about the survey, please let us know. We will be only too happy to help.

We can be reached by phone or email - see the contact details at the right of this page.

For technical problems, it will be helpful to us if you can provide us with the following details (particularly if you contact us via email):

• Which company and survey are you calling about?
• At which part of the survey process did the problem arise?
• What specific action did you perform?
• What happens, or fails to happen, when the problem occurs?
• What browser or email software did the problem arise in?