Maximising the Response

We believe that every measure should be taken to obtain the highest possible response. If you achieve a high response, your people will be more willing to accept that the feedback is truly representative and commit themselves to implementing post-survey action plans.

Employees' willingness to take part in a survey can be affected by many issues including its timing, perceptions of confidentiality, and how confident they are that their feedback will be acted upon. It is essential, that you address all these issues fully before the survey takes place, and that your objectives and administrative details are communicated effectively.

Digital Opinion will provide you with advice and support for a range of approaches which have been successful in helping many clients to achieve an excellent response.